Frequently asked questions
Orders & Shopping
Simply select your preferred product, size, and quantity, add it to your cart, and proceed to checkout.
Yes, orders can be cancelled within 24 hours of placing them. Once shipped, cancellation is not possible.
Unfortunately, orders cannot be modified once placed. You’ll need to place a new order.
No, items cannot be added to an already confirmed order.
Payments & Pricing
We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD).
Yes, valid coupon codes can be applied at checkout, subject to terms and conditions.
Yes, COD is available on eligible pin codes across India.
Shipping charges (if applicable) and taxes will be shown clearly at checkout.
Shipping & Delivery
Yes, we deliver to most locations across India.
Orders are usually delivered within 7-12 working days, depending on your location.
Once shipped, tracking details will be shared via SMS or email.
Address changes are possible only before the order is shipped.
Returns, Exchanges & Refunds
Items can be returned within 2-3 days of delivery, provided they are unused and in original condition.
Please contact customer support with photos within 48 hours of delivery for a quick resolution.
Quality, Care & Brand Info
Care instructions are mentioned on the product page and garment label.
Yes, we work with trusted manufacturers following ethical and quality standards.
Contact & Support
We’re available Mon–Sat, 11:00 AM – 5:00 PM IST.
- Phone: +91 8530898026
- Email: teamavaiya@gmail.com
- WhatsApp: Chat with us