Shipping policy

Shipping Policy

At Avaiya Clothings, we aim to deliver your orders quickly, securely, and with care. This Shipping Policy outlines how we process, ship, and deliver your purchases from our website [avaiyaclothings.in | avaiya.in].

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Times

We partner with trusted courier companies to ensure timely deliveries. Estimated delivery times:

  • Within India: 5–12 business days

  • Remote Locations: 8–15 business days

Note: Delivery times may vary due to unforeseen circumstances such as courier delays, weather conditions, or festive seasons.

3. Shipping Charges

  • Shipping fees will be calculated and displayed at checkout.

  • Free shipping may be offered on orders above a certain value (as per ongoing promotions).

4. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/SMS with a tracking number

  • A link to track your order online through our courier partner’s website

5. Address Accuracy

Please ensure your shipping address is complete and accurate.

  • We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Delays & Exceptions

We are not liable for delays caused by:

  • Incorrect address provided by the customer

  • Courier company delays or service disruptions

  • Unforeseen circumstances such as strikes, lockdowns, or extreme weather

7. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours with photos of the packaging and product.

  • If your order is lost in transit, we will work with the courier partner to resolve the issue.

8. Contact Us

For any questions about shipping, contact us at:
📧 Email: teamavaiya@gmail.com | support@avaiya.in